FAQs
I want to cancel my order, what to do?
Apologies, but we do not accept any cancellation once the order is placed as of now.
I have questions about the products, what to do?
If you have any questions about our products, feel free to reach out to us! You can contact us via Instagram direct messages or WhatsApp at +91 6261040562 . We're here to assist you with any inquiries you may have!
How is shipping fee calculated?
We provide free shipping on all our products.
How to use discount codes?
Use code "DD15" to get FLAT 15% off on first order and use code "DD20" to get FLAT 20% off on 2 or more items before completing the payment at the checkout page.
How to track my order?
To track your order, simply send us a message on Instagram or WhatsApp i.e +91 6261040562 with your order number, and we'll promptly provide you with the tracking ID. We're committed to ensuring you stay informed about the status of your order every step of the way!
What forms of payment we offer?
As of now, we only accept payments through UPI (Unified Payments Interface). We're continuously exploring additional payment options to provide you with more convenience in the future.
What are the return/exchange policies?
Our return/exchange policy is as follows: We do not offer returns on purchases. However, we do provide exchanges for sizing issues. Please note that exchanges are subject to product availability and will only be processed once the returned item has passed our quality check. Additionally, customers are responsible for bearing the shipment charges for exchanges, which amount to Rs 100.
Do you offer international shipping?
At the moment, we only offer delivery services within India. Unfortunately, we do not provide international shipping. However, we're dedicated to serving customers nationwide and ensuring a smooth delivery experience within India.
What is the delivery period?
The delivery period for orders typically varies depending on your location. For metro cities, orders usually arrive within 5-6 business days. For other cities, delivery may take slightly longer, approximately 7-8 business days. Please note that shipments made through Indian Post may take an extended period, typically 8-10 business days, for delivery.